Elena  Chatrova

Elena Chatrova


ArcRealty Inc., Brokerage*

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"Elena Chatrova served as my real estate agent for the purchase of my condo in September 2009.  I was immensely pleased with her work and recommend her for the following reasons:

1.    She took the time to understand what I was looking for: Many agents I have dealt with just send you a list from MLS without screening it to find properties that meet your criteria.  This results in you having to shift through a lot of useless data and waste time.  In a fast market, this means that you may not get to the property you want before a multiple bid situation develops.   By contrast, Elena took the time to understand the kind of unit I wanted as well as common factors such as price and location.  By doing so, she would be able to bring me a short lsit of units that meet my specific criteria and save me time.

2.    She was prepared for viewings: Prior to viewing property Elena produced comparables (i.e. prices of other units that sold in the same building), she conducted title searches (i.e. to assess how many other pieces of property the seller has so we could gauge what kind of offer to make); she researched the builder of the buildings and was able to advise on their reputation.  This preparedness allowed me to be at ease when making an offer after viewing a property once.

3.    She was responsive to my enquires: Whenever I had a questions (for example, on the zoning of adjacent properties to see if a view would be blocked, on the age of a building etc.) she sought out the answer and got it to me promptly.  She was willing to talk to City Hall if need be to get answers.

4.    She has great knowledge of the Toronto real estate market: Elena is able to speak intelligently and at great length about many different buildings across the city of Toronto.  Her knowledge is both very deep and also very broad.  Her depth of knowledge is shown in that she can describe different buildings popularity, management quality, builder quality, rental market attributes, resale considerations, surrounding area and a host of other critical factors that other agents I spoke to just didn’t have at their fingertips.  Her breadth of knowledge was shown in that she could speak about a wide range of properties in many neighborhoods including both Downtown (i.e. Entertainment district, Lakeshore etc.) and North York (i.e. Finch, North York Centre etc.).

5.    She saved me money.  This property ended up not being sold to me due to a multiple bid situation.  When I shifted over to Elena, she was able to provide me with all the information required to make a quick offer to secure my new home before a multiple bid situation evolved.  

6.    She went the extra mile: In every aspect that I saw, Elena went the extra mile.  This was above and beyond the items I have listed above, examples of this include: She arranged a driver for viewings so that we wasted no time walking to and from her car when rushing between meetings; she would be willing to meet late at night to see properties and discuss deals; she was able to have small repairs arranged on property for no charge to either me or the seller; she responded to emails and voice mails quickly.

I work as an auditor and am by nature very skeptical and detail oriented.   I place high demands on people who work for me such as my Agents.  Elena meet and exceeded my expectations.  I heartily recommend her. "

Robert I.

"It is a pleasure that we admit the high-level service your company provides. We would like to gave a special thank to Elena Chatrova for giving us an absolute comfort and care while searching for our new place to settle and dealing with all legal procedures related.
Not to mention her high level of professionalism, Elena's late hours, efficiency, expertise - all have been invaluable in keeping up with the first home buyer's workflow. Please accept this as a token of our highly appreciation."

Nikolay R., Tatiana R.

"Elena Chatrova helped Rob and I both to get our condos and we really, really like them.
She is very energetic, patient and easy to talk to. I found that unlike others who are looking to make a quick buck on the commission, Elena puts your interests firsts to make sure you find your perfect fit."

Denis B.

Lena helped us with an income property. Very happy with her help. Her professionalism, wisdom and friendly personality made our experience almost stress free.
Thank you, Lena!

Dmitry Portnoy

We can't speak highly enough of our experience with Elena. We were first-time homebuyers with very little knowledge about how to find the right place. We met with a couple of realtors before Elena, but we knew instantly that she was the one for us. She is honest and hands-on , and she really helped to take the pressure off of us.
Thank you, Elena!

Nura Gi

We know Elena for 16 years, we are hers repeating clients and if we will think to by or sell or properties again, she will be the one and only to deal with. I am trusting her more than myself; her expertise and knowledge, and patience just outstanding. She will listen you and will never push to make a deal if you are not ready or not comfortable with. I remember, when we were buying our dream house, she said to us go and sleep with it, do not rush on your first impression. She is the honnest person I know. Proud to be her client.

Marina Korshunova

Elena knows how to hear customers' preferences in every details. Excellent knowledge of the Real Estate business, great experience and sensitivity to any customers.

Alex Konviser

Elena helped us purchasing an investment property on hardest buyers market. Her experience, knowledge of the real estate up and downs and dedication towards clients needs are unspeakable. Highly professional and reliable agent, who does everything and beyond for clients from start till and even after closing.

Andrey Kedrov

Elena truly cares about her clients and goes above and beyond to help them find their dream home. She has superb diligence and work ethic, and she does not rest until her clients are happy. A true professional with over a decade of experience and deep knowledge of the real estate market, Elena is also uniquely attuned to trends and strategic investment opportunities. With Elena's expertise, my husband and I bought a spectacular condo in Distillery District right before this area became the new "it" neighbourhood. We are incredibly happy and thankful to her!

Ana Stasia

Елена - Профессионал ( да, да, с большой буквы), который работает НА клиента и ДЛЯ клиента!

Raechka Konovalova

Hands down, the best real estate agent that you'll ever work with. Honest, reliable and very professional, taking extra miles to craft that perfect deal. Thanks to Elena, we found our dream condo in Distillery District with magnificent view that we always wanted!!

Kirill Infinite

Elena Chatrova is an outstanding real estate agent. She is insightful and professional in every way, always providing the best possible service. I have been impressed by her communication style--very direct and honest. She serves clients 24/7 and is truly reliable. I strongly recommend Elena's services!

Igor Laptev

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